SUPRA eKEY ELECTRONIC LOCKBOX SYSTEM

02:11

Supra eKEY - Granting Access to Single Access Users

Our single access key provides convenient and secure access to individuals needing occassional access to properties. Learn how to grant access through these easy steps. Supra is a part of Carrier, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit https://www.supraekey.com. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

01:37

Supra eKEY - Payment Management

Payment management is right at your fingertips. Watch our video to see how you can pay your key fee or update your credit card information conveniently in the eKEY® app. This is for keyholders who pay their key fees directly to Supra. Supra is a part of Carrier, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit https://www.supraekey.com. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

01:01

Showing Management - Your Newest Supra Power

Supra now offers an incredibly user-friendly showing management ecosystem at your fingertips - powered by BrokerBay. This powerful system enables organizations and brokerages to reduce agent and staff workloads, empower agents to get more done, and thoroughly impress clients.

00:58

Supra - Changing Shackle Code

As long as you have your keybox and eKEY® app with you, you can change your shackle code wherever you are with these easy steps. Supra is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit https://www.supraekey.com/. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

01:56

Supra eKEY - Programming Lockboxes

You can program listings for your lockbox right in the Supra eKEY® app the way you and your seller want to use it. As long as you are with your lockbox, you can program it with these easy steps. Supra is a part of Carrier, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit https://www.supraekey.com. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

01:40

Supra eKEY - Obtain Key and Open Shackle

Learn how to easily obtain the key and open the Supra keybox shackle with your Supra eKEY® app. Supra is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit https://www.supraekey.com/. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

05:13

Supra - New Member Orientation

For those new to the Supra system, welcome! Check out our new orientation video which provides information on how we provide benefits to you and your clients. Supra is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit https://www.supraekey.com/. Follow Supra on LinkedIn @SupraSystems and Facebook @SupraRealEstate

A current CRMLS account via JTGAR allows agents to subscribe to Supra key service. Supra's Wireless Information Network provides agents with a safe and reliable means for accessing and showing properties, and it provides agents with timely information about their listings. The Supra key issued by JTGAR uses the CRMLS access code, and can access lockboxes anywhere CRMLS shares data.

SupraWEB

SupraWEB is Supra's online key management system. Get showing activity updates, manage your lockboxes, pay your bill, and more.

For information about lost or damaged keys, transferring your keys and keyboxes to/from another Association, discontinuing service, please contact the JTGAR office. All other inquiries should be directed to Supra:

Technical Support: (877) 699-6787
Email Supra Support

Supra eKey

The eKey software allows your smartphone to access Supra's keyboxes using bluetooth technology. eKEY service is billed monthly instead of annually, like the ActiveKEY service. To subscribe to eKey service, you will require a Supra-compatible smartphone.

User Guides

iBox BT LE

JTGAR uses the Supra Bluetooth Low-Energy lockbox, and they are available for purchase at the JTGAR office. The default hours during which keys may be obtained from the keybox are between 8:30 A.M. to 10:00 P.M. during DST and from 7:30 A.M. to 9:00 P.M. standard time. If you would like to change these hours on your iBox, or or if you need to activate the Call Before Showing (CBS) code, please contact the association or ask during its primary programming.